It is the policy of Kirbys Roofing (Widnes) Ltd to put its customer complaints and resolution procedure into practice by:

  • Paying particular attention to all relevant legalisation, regulations and government guidance.
  • Meet industry codes of practice wherever possible
  • Ensure that all employees know and understand the policy and what is expected of them
  • Make efficient use of natural resources by minimising waste and conserving energy and water
  • Seek to reduce the wastage of building materials
  • Seek to use the most environmentally efficient means of transport
  • Use registered waste disposal companies, or licensed tips for the disposal of waste materials, particularly hazardous wastes
  • Keeping sites clean and tidy to ensure minimum disturbance and disruption to clients and their neighbours
  • Ensure all suppliers and sub-contractors are aware of our policy